Payday loan complaints soar to 5 year high

The Financial Ombudsman Service has recently revealed in new statistics that complaints against payday lending providers across the country have risen to a staggering five-year high. How many complaints have been filed? The industry watchdog has said that a whopping 40,000 new complaints against payday lenders were brought against them last year. This is a dramatic rise, representing an increase of 130% (17,000 complaints were made in the year previously). The industry body, the Consumer Finance Association (CFA) has said that the majority of these filed complaints had dated back to a number of years. What were the complaints about? […]

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